Sector
Retail Sales
Gender
Male
Date of Birth
29-11-1988
Visa Type
Freelance Visa
Visa Expiry Date
05-01-2024
Academic Level
University Of Lagos - Business Management (2010-2014)
Sponsor Visa Expiry Date
05-01-2024
Experience
6 Years
Languages
English
Skills
? Excellent and effective communication. Customer service and satisfaction oriented & perseverance. ? Attention to detail & business intelligence. ? Stock Inventory Control. Multi-tasking & decision-making. ? Motivation & conflict resolution skills Nume
Work Experience
House of Pops - Retail Supervisor
2021 - Present
? Recruiting new employees and managing the daily operations of the various outlets.
? Evaluating staff performance using the checklist, graphics rating scales, and 360-degree feedback method.
? Training staff on grooming and presentation inline with company policies and standards.
? Analysing sales performance and reaching sales targets and managing staff shift schedule.
? Managed execution and overall performance of scheduled events.
Sydney Grand Outlet - Assistant Store Manager.
2019 - 2021
? Managing daily business operations of the store and developing sales strategies.
? Evaluate customer service standards, merchandise displays, items labelling, pricing, and cleanliness of interiors and exteriors of the store.
? Coordinating, monitoring, and reporting on daily operations.
? Recruiting, training, and supervising employees, managing employee schedules, conducting performance reviews, and enforcing disciplinary actions.
? Monitoring and maintaining suitable store inventory levels and resolving customer complaints in a timely manner and ensuring that store policies and procedures are followed.
Pick & Chew - Operations Supervisor
2014 - 2017
? Supervise daily department operations and operating processes and increase efficiency of workers for growth oriented programs.
? Prepare regular operation reports, performance and evaluate processes as per business requirements.
? Prepare project updates within the required timeframe and delegate individual tasks to all employees.
? Analyze all opportunities and recommend ways to improve efficiency and reduce costs.
? Supervise effective compilation and collection of information and data to enhance growth.
Description
Dynamic and detail oriented multi-sectoral Retail Operations Expert whose expertise and experience spans across the food & beverage and fashion retail industry.
Analytically dedicated to the operations and management of the retail industry for the past